Sure! Here's a sample FAQ page for a toy car model in a frame, suitable for a Shopify store:
Frequently Asked Questions (FAQ)
1. What is the size of the toy car model in the frame?
The toy car model inside the frame measures approximately 15 х 3.5 cm. The frame dimensions are 31.5 х 22.5 х 7 cm.
2. Is the frame included with the car model?
Yes, the car model comes with a high-quality frame, ready for display. It’s designed to be wall-mountable or stand on its own as a decorative piece.
3. Can the frame be customized?
Currently, we offer our car models with standard frame designs. However, we do not offer customization of the frame at this time. Stay tuned for future updates!
4. What materials are used for the car model and frame?
The car model is made from durable metal, plastic, ensuring a long-lasting product. The frame is made from wood, cardboard for a sleek, modern look.
5. Is the model car suitable for children?
The car model is primarily designed as a decorative item and is best suited for collectors or adults. We recommend keeping it away from young children due to small parts that could pose a choking hazard.
6. Can I remove the car model from the frame?
The car model is securely mounted in the frame to ensure it remains in place. While it is possible to remove it, doing so may damage the frame or the model, and we do not recommend it unless necessary.
7. How do I care for my toy car model in the frame?
To maintain the quality of the model and frame, we recommend dusting it regularly with a soft cloth. Avoid using harsh chemicals or abrasive cleaners. Keep the model in a dry area to prevent any damage from humidity.
8. Is there a warranty on this product?
Yes, we offer a [Insert warranty period] warranty on the toy car model and frame against defects in material or workmanship. Please refer to our return policy for more information on warranty claims.
9. How long will it take to ship my order?
Once your order is placed, we will process it within 3-4 business days. Shipping times vary based on your location.
10. Can I return or exchange my toy car model?
Yes, we accept returns or exchanges within 30 days of purchase. The item must be in its original condition and packaging.
11. Do you ship internationally?
Yes, we offer international shipping to select countries. Shipping costs and delivery times will vary depending on your location.
12. Can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package through our carrier's website.
Feel free to adjust or add specific details based on your product!